Client: Osnabrück Marketing GmbH

Project period: July 2022 – ongoing

The project in brief

What does Osnabrück stand for? – On behalf of Osnabrück Marketing GmbH, we put the Osnabrück city brand to the test. Our strategy to-do list includes: Positioning and communication, brand and stakeholder management. We also address the question of how to activate the stakeholders and players in Osnabrück.

The city brand: analysis, positioning, activation

We – the strategy experts at Stadtmanufaktur – stand for place branding that no longer sees those responsible for place marketing as communicators and “brochure printers”, but as curators of the city brand. An important and overarching role that place marketing Osnabrück would also like to take on for itself.

One of the first steps towards this new role is to really understand the identity of a city – not theoretically derived, but as it is and is lived.We approach this fundamental analysis of the Osnabrück brand in cooperation with our partner Brandmeyer Markenberatung. This understanding of the brand essence forms the basis for all further steps in positioning, communication and activation.

We advise Osnabrück strategically on the following aspects:

  1. Place brand strategy
  2. Positioning in the competition between cities
  3. Storytelling – authentic and integrating
  4. Communication strategy – also towards politics and stakeholders
  5. Stakeholder map and stakeholder management
  6. Brand management
  7. Activation strategies for stakeholders, actors and interest groups
  8. Participation measures – for theparticipation and co-creation of urban society

Implementation: no activation without acceptance

Acceptance of the brand process in politics, among relevant stakeholders and in urban society is essential for the implementation of the place brand strategy. In our experience, this “power of acceptance” is often underestimated. This is why we also support Osnabrück Marketing GmbH in political-strategic communication – for a non-partisan understanding of the brand process and greater awareness of the potential of the city brand and place branding.

Our tools for broad acceptance in the brand process:

  • Information events
  • Individual discussions
  • Stakeholder workshops
  • Participatory surveys (open citizen survey)
  • Target and action workshops

The success proves us right: in September 2022, the city council expressed its support for the brand process and the development of the Osnabrück city brand can continue.

Management: new role, new dynamics

Alongside strategy and acceptance, brand management is the third building block for a sustainably developed city brand. Managing the brand and living out the new role of curator (often) requires new structures, processes and skills, a lot of networking and – of course – a new self-image. We are also at your side in these aspects, dear Osnabrückers. Let’s move on!